Shipping policy
Shipping Policy
Thank you for shopping with XIPHIAS Superfoods! Below is our shipping policy to help you understand how we handle shipping and delivery of your orders.
1. Processing Time
All orders are processed within [1-3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time by shipping method:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | 70 |
| Express Shipping | 1–3 business days | 80 |
| Free Shipping | 5–10 business days | Free (orders over ₹750 |
Please note: Delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipment Tracking
Once your order has shipped, you will receive a shipment confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping
We currently do not ship outside of [Country]. If international shipping is available, please note that customers are responsible for any customs and import taxes.
5. Order Issues & Delays
If your order is delayed or lost in transit, please contact us at [Your Customer Support Email] with your order number. We’ll work with the shipping provider to resolve the issue promptly.
6. Address Accuracy
Please ensure all shipping information is correct at the time of checkout. We are not responsible for orders shipped to incorrectly entered addresses.
7. Contact Us
If you have any questions about your order or this shipping policy, please contact us:
Email: info@xiphias.in
Phone: +91 9886950101
Address: Aurbis Prime, No.11 Kaveri Regent Coronet 80 Feet Road, Mahatyagi Laksmidevi Rd, 3rd Block, Koramangala, Bengaluru, Karnataka 560034.